Focus, Ownership, and Quality

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About Course

This Mastering Attention to Detail, Taking Ownership, and Delivering Quality is a practical self-paced course designed to help professionals elevate their work performance by developing three essential competencies. Through engaging lessons, real-world scenarios, and actionable tools, learners build the habit of noticing small but critical details, taking full responsibility for outcomes, and consistently delivering high-quality results. The course blends proven techniques such as checklists, the PDCA cycle, SMART goals, and elements of Lean and Six Sigma to instill a mindset of continuous improvement and accountability. Ideal for employees across all roles, this course empowers individuals to become more reliable, meticulous, and trusted contributors to their teams and organizations.

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What Will You Learn?

  • What is Quality at Work
  • Attention to Detail for Quality
  • Tools and Habits for Quality Work
  • Taking Full Ownership
  • Setting and Meeting Quality Standards
  • Proactive Quality Assurance
  • Building a Quality-First Reputation
  • Techniques Focus Quality and Ownership
  • Six Sigma & Lean Thinking

Course Content

Mastering Work Focus, Ownership, and Quality

  • What is Quality at Work
    16:14
  • Attention to Detail for Quality
    17:57
  • Tools and Habits for Quality Work
    14:06
  • Taking Full Ownership
    17:13
  • Setting and Meeting Quality Standards
    14:06
  • Proactive Quality Assurance
    19:57
  • Building a Quality-First Reputation
    15:42
  • Techniques Focus Quality and Ownership
    16:48
  • Six Sigma & Lean Thinking
    15:09