Focus, Ownership, and Quality
About Course
This Mastering Attention to Detail, Taking Ownership, and Delivering Quality is a practical self-paced course designed to help professionals elevate their work performance by developing three essential competencies. Through engaging lessons, real-world scenarios, and actionable tools, learners build the habit of noticing small but critical details, taking full responsibility for outcomes, and consistently delivering high-quality results. The course blends proven techniques such as checklists, the PDCA cycle, SMART goals, and elements of Lean and Six Sigma to instill a mindset of continuous improvement and accountability. Ideal for employees across all roles, this course empowers individuals to become more reliable, meticulous, and trusted contributors to their teams and organizations.
Course Content
Mastering Work Focus, Ownership, and Quality
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What is Quality at Work
16:14 -
Attention to Detail for Quality
17:57 -
Tools and Habits for Quality Work
14:06 -
Taking Full Ownership
17:13 -
Setting and Meeting Quality Standards
14:06 -
Proactive Quality Assurance
19:57 -
Building a Quality-First Reputation
15:42 -
Techniques Focus Quality and Ownership
16:48 -
Six Sigma & Lean Thinking
15:09