Influencing, Persuasion, and Negotiation Skills
About Course
This Influencing, Persuasion, and Negotiation Skills is a practical, results-oriented course designed to equip employees with the essential interpersonal tools needed to drive positive outcomes at work. Grounded in real-world workplace dynamics, the course helps learners understand the subtle art of influence, the psychology behind effective persuasion, and the structured process of successful negotiation. Participants will move from foundational concepts to advanced techniques, learning how to communicate with credibility, build trust, handle objections, and navigate complex discussions—even without formal authority. By the end of the course, learners will not only understand the distinctions between influencing, persuading, and negotiating, but also develop a personalized strategy to apply these skills confidently and ethically in their professional roles.
Course Content
Influencing, Persuasion, and Negotiation Skills
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Mastering Workplace Influence
15:43 -
The Psychology of Persuasion
12:59 -
Emotional Intelligence and Influence
14:55 -
Influencing Without Authority
14:54 -
Structuring Messages for Persuasion
14:43 -
Building Credibility for Persuasion
14:37 -
Storytelling and Persuasive Communication
15:26 -
Understanding Negotiation at the Workplace
14:54 -
Preparation and Setting Objectives
13:17 -
Listening and Questioning in Negotiation
14:43 -
Bargaining Strategies and Tactics at Work
15:43 -
Managing Resistance and Objections
14:56 -
Cross Cultural Influencing and Negotiation
14:49 -
Real World Scenarios and Role Play
14:41 -
Building Personal Influence Plan
14:03
